套装

Some years ago, a customer comes into my shop with a suit, not one of mine. The customer says, “The jacket, it’s too big.” It is. “The problem,” I say, “ is the shoulders.” But the customer says, no, he likes the shoulders. The problem is the sleeves. We go back and forth. Finally the customer says, “It’s my money, and I’m telling you, cut the sleeves.” So what do I do, I say, “Yes, sir,” and then I cut the shoulders. The customer, he comes back, tries on his suit. “It’s perfect,” he says. “That’s exactly what I asked for.”